Support, billing, privacy & partnerships
We're a small team and we read every message. Reach out for help with your workspace, a privacy request, a billing question, or to talk about an enterprise or partnership opportunity.
Pick the closest match and we'll route you to the right place.
Fastest path: open chat — we usually answer in under 5 minutes during business hours. Or send the form below and we'll respond by email.
Team plans, custom deployments, security reviews, SOC 2 docs, multi-seat onboarding. 20 minutes is usually enough to figure out if we're a fit.
Most things you can do yourself from your dashboard → profile → billing portal — invoices, plan changes, cancellation. If you'd rather have a human handle it, fill this out.
Thank you for taking the time. We follow responsible disclosure. We aim to triage within 48 hours and have a fix or mitigation within 90 days for confirmed issues. For sensitive reports, use the PGP key linked below.
Happy to chat. Briefing decks, founder quotes, embargoed product news, podcast appearances — drop details below and we'll get back same-day during weekdays.
Partnership, integration idea, customer story, feedback that doesn't fit elsewhere. We read everything.
When reporting a product issue, include your account email, the document type you were analyzing, any error messages you saw, and — if possible — a screenshot. It helps us reproduce and fix the issue much faster.