CONSUMER

How do I cancel a free trial before I get charged?

SHORT ANSWER

Cancel before the trial’s end date using the method in the terms, and keep the confirmation. Free trials convert to paid automatically, so the burden is on you to cancel in time. Note the exact renewal date, cancel a day or two early, and verify the charge doesn’t post.

Free trials are designed to convert: unless you cancel before the trial period ends, they roll into a paid subscription automatically. The two things that trip people up are not knowing the exact end date and assuming that deleting the app or not using the service counts as cancelling — it usually does not. The reliable approach is to note the renewal date the moment you sign up, cancel through the account or the method the terms specify a day or two before it, and confirm you receive a cancellation confirmation. New auto-renewal laws increasingly require clearer disclosure and easier cancellation, but your own record is still the best protection.

What to do, in order

  1. Write down the exact trial end date when you sign up.
  2. Find the cancellation method in the account settings or terms.
  3. Cancel a day or two before the end date, not at the last minute.
  4. Save the cancellation confirmation.
  5. Check your statement to confirm no charge posts after cancellation.

Common questions

Does deleting the app cancel my trial?

Usually not. You typically must cancel through the account or the billing platform. Deleting the app or not using it does not stop the charge.

What if I’m charged after cancelling in time?

Dispute it with the company using your cancellation confirmation, and with your bank if needed. A timely, documented cancellation is your protection.

Stop guessing what your document says.

Upload the actual document and Main AI reads every clause, flags the risks, extracts the deadlines, and cites the law — free to start, no signup to see your first analysis.

Analyze the terms — free →
This is general information, not legal, tax, or financial advice, and it doesn’t create a professional relationship. Rules have exceptions and change over time. For advice on your specific situation, consult a licensed professional.