Checklists → My insurance claim was denied

My insurance claim was denied

A denial is not the final word — a large share of appealed denials get overturned. Insurers count on people giving up. Here’s how to push back effectively.

⏰ Appeal deadlines are strict — often 30 to 180 days from the denial. Missing the window can end your claim permanently.
1

Get the denial reason in writing

The insurer must tell you why. The exact reason code or language determines your entire appeal strategy — don’t accept a vague phone explanation.

2

Find your appeal deadline

Check the denial letter and your policy for the appeal window. Calendar it immediately — this is the deadline that ends your claim if missed.

3

Pull your policy and the relevant section

Find the specific coverage language. Denials often misapply an exclusion or ignore a covered benefit. The policy is your evidence.

4

Gather supporting documentation

Medical records, a doctor’s letter of medical necessity, repair estimates, photos — whatever directly contradicts the denial reason.

5

Write a focused appeal letter

Address the exact denial reason, cite your policy language, attach your evidence, and state clearly what you want. Send it before the deadline, in writing.

6

Escalate if needed

If the internal appeal fails, most states offer an external/independent review and a department of insurance complaint — both free.

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