DEBT & CREDIT

How do I respond to a debt collector?

SHORT ANSWER

Don’t pay or admit anything yet. Within 30 days of first contact, send a written debt-validation letter by certified mail. The collector must then stop collection until they prove the debt is yours and the amount is correct — your single most powerful right under the FDCPA.

The law: For debt collectors covered by the federal FDCPA, the validation notice must tell you that you have 30 days after receiving it to dispute the debt, and a written dispute in that window pauses collection until the collector sends verification — 15 U.S.C. § 1692g(a)–(b).

When a debt collector contacts you, the worst move is to pay or acknowledge the debt on the spot — both can restart the statute-of-limitations clock and waive leverage. Instead, use the Fair Debt Collection Practices Act. Within 30 days of the collector’s first communication, send a written debt-validation letter (by certified mail, return receipt) demanding they prove the debt is yours, the amount is correct, and they have the right to collect it. Once you do, they must pause collection until they provide validation — and collectors who bought old debt often can’t. Meanwhile, check the statute of limitations in your state (typically 3–6 years); a time-barred debt generally can’t be enforced in court if you raise the defense. If the collector harasses you, calls at odd hours, or threatens you, those may be FDCPA violations that can support a damages claim.

What to do, in order

  1. Do not pay or admit the debt is yours during the first call.
  2. Within 30 days, send a written debt-validation letter by certified mail.
  3. Wait for validation — collection must pause until they provide it.
  4. Check your state’s statute of limitations; a time-barred debt generally can’t be sued on successfully.
  5. Document every contact; harassment and threats can violate the FDCPA.
  6. If sued, respond to the court by the deadline — never ignore a lawsuit.

Common questions

What is a debt-validation letter?

A written request, sent within 30 days of first contact, demanding the collector prove the debt is yours and correct. It forces them to pause collection until they validate — your strongest FDCPA tool.

Can paying a little restart the clock?

Yes. Making a payment or even acknowledging an old debt in writing can restart the statute of limitations, so verify the debt’s age before doing either.

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This is general information, not legal, tax, or financial advice, and it doesn’t create a professional relationship. Rules have exceptions and change over time. For advice on your specific situation, consult a licensed professional.